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Write a helpdesk queue summary email script #7

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malemburg opened this issue Aug 11, 2015 · 0 comments
Open

Write a helpdesk queue summary email script #7

malemburg opened this issue Aug 11, 2015 · 0 comments

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@malemburg
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It would be good to receive a summary email once a day to the WG list associated with the helpdesk queue, listing all open tickets and new ones.

The script could either use the Django management command interface or the django-helpdesk HTTP POST API: https://django-helpdesk.readthedocs.org/en/latest/api.html

It can then be installed on the server to run via a cronjob.

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