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Mouse pointer is not visible #462

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ptpu opened this issue Apr 14, 2024 · 10 comments
Open

Mouse pointer is not visible #462

ptpu opened this issue Apr 14, 2024 · 10 comments

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@ptpu
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ptpu commented Apr 14, 2024

  • Are you using the latest driver? Yes
  • Are you using the latest EVDI version? Yes
  • If you are using a DisplayLink device, have you checked 'troubleshooting'
    on DisplayLink's website? Yes
  • Is this issue related to evdi/kernel? Yes
  • Linux distribution and its version: Fedora 39
  • Linux kernel version: 6.8.5-201.fc39.x86_64
  • Xorg version (if used)
  • Desktop environment in use: Wayland

kernel: evdi: [W] evdi_gem_mmap:407 Don't allow imported objects to be mapped: owner: i915

Two external screens are connected to my notebook. As soon as I move the mouse pointer to the external screen, I receive the following error in the log with every movement. The mouse pointer is not visible.

@displaylink-emajewsk
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Is it only a problem with the newest evdi or do you still see it when you switch back to 1.14.2?

@synaptics-lspintzyk
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@ptpu
Please provide logs you can gather with SupportTool:
https://www.synaptics.com/products/displaylink-graphics/downloads/linux-support-tool

You can send them on DisplayLink support via [email protected] or post here if you wish.

@VladimirKadlec
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I have the same issue with 1.14.4. I downgraded to 1.14.2. and it's working now. I can't run the SupportTool as I'm on the ARM Linux (MacBook Air M2).

  • Linux distribution and its version: Ubuntu 23.10 (Asahi Linux)
  • Linux kernel version: 6.6.0-1004-apple-arm
  • Desktop environment in use: Wayland

@synaptics-lspintzyk
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synaptics-lspintzyk commented May 6, 2024

Please send me 'dmesg' command output and /var/log/displaylink directory.

@VladimirKadlec
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@lspintzyk I sent the logs to [email protected], thanks.

@renantristao01
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HI
There anyone workaround 1.14.4 ?

Thanks
Appreciated

@synaptics-lspintzyk
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HI There anyone workaround 1.14.4 ?

Thanks Appreciated

Please send 'dmesg' command output and /var/log/displaylink directory to [email protected].

@boecko
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boecko commented Oct 28, 2024

Hi,
I have evdi version 1.14.6 on Debian GNU/Linux trixie/Kernel 6.11.4 and i get exactly the same issue with wayland

evdi: [W] evdi_gem_mmap:408 Don't allow imported objects to be mapped: owner: i915

Is there a fix available or do you still need the displaymanager-logs?

@boecko
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boecko commented Oct 30, 2024

Hi,

i reverted commit 3323f31 on my local 1.14.7-source.
What can i say ... it works. Mouse pointer is visible again.

@boecko
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boecko commented Oct 30, 2024

Can someone change the subject to "Mouse pointer is not visible in wayland" ?

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