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Not necessarily a technical related bug, however assumed duplicate requests can be ignored by the responding agency.
Presenting the scenario:
User A submits a request to X responding agency
User B submits a similar wording request to X responding agency
Responding agency only responds to User A, as they assume its a duplicate request as the emails seem to come from the same place
Expected behavior
Responding agency responds to both requests, as they are sent by different people - even if they might be asking for the same information.
The text was updated successfully, but these errors were encountered:
Describe the bug
Not necessarily a technical related bug, however assumed duplicate requests can be ignored by the responding agency.
Presenting the scenario:
Expected behavior
Responding agency responds to both requests, as they are sent by different people - even if they might be asking for the same information.
The text was updated successfully, but these errors were encountered: