Error 403 on install

[MCCMorgan]

I am doing a new install on a SiteGround shared server. I followed the instructions and the files are all under /churchcrm directory. Yet when I go to run the setup by going to the web, I get a 403 error.

2024-12-09 01:29:33 UTC [apache][autoindex:error] [pid 27844:tid 27844] [client 172.78.81.196:12148] AH01276: Cannot serve directory /home/u449-4eue21hgwu0g/www/mccilliana.org/public_html/churchcrm/: No matching DirectoryIndex (index.html,Index.html,index.shtml,index.php,Index.php,index.phtml,Index.phtml,index.htm,Index.htm,home.htm,Home.htm,Default.htm,Default.html,default.htm,default.html) found, and server-generated directory index forbidden by Options directive

When I look at the files, I don't see any index files and all the permissions look correct. Did I do something wrong or is there something else I need to do to get it to the next step?
Thanks,
Michael

[DAcodedBEAT]

Hi @MCCMorgan ,

The 403 error might be due to missing or incorrect file permissions, missing file(s), or incorrectly configured Apache. Here’s a few things to check:

1. Check for index.php
   Make sure there is an index.php file in the /churchcrm directory. If it’s missing, please re-install the ChurchCRM files. If this is a selfhosted environment, feel free to use https://github.com/ChurchCRM/CRM/blob/master/install/install.sh

2. Set Correct Permissions
   Ensure files are set to 644 and directories to 755 as per https://github.com/ChurchCRM/CRM/wiki/File-System-Permissions . You can do this with:

   find . -type f -exec chmod 644 "{}" \;
   find . -type d -exec chmod 755 "{}" \;

3. Check PHP
   Create a temporary test phpinfo.php file with <?php phpinfo(); ?> to confirm PHP is running correctly.

After following these steps, try accessing the setup again at https://mccilliana.org/churchcrm. Let us know if it still doesn’t work.

[MCCMorgan]

I erased the directory and started over. I moved the files in the CRM-master zip over to the server. There is not an index.php in the top directory though I do see one in the scr folder. But that’s how it is in the zip folder. My permissions look correct and I am on a hosted SiteGround server but have no idea what protocol it’s running. Here are screen shots of the directory on the server. Still getting the 403 error.

[DAcodedBEAT]

@MCCMorgan Please use the latest release zip: https://github.com/ChurchCRM/CRM/releases/tag/5.12.0

The files are transformed and built into a usable application in the release and retrieving the sourcecode directly from Github would not go through this build process