Question, after creating a ticket...

[crossfire151]

I have this part modified to made the select menu look more appealing than those ugly ID's
const row = new client.discord.MessageActionRow() .addComponents( new client.discord.MessageSelectMenu() .setCustomId('category') .setPlaceholder('Select the category of the ticket') .addOptions([{ label: client.config.Category1name, value: client.config.Category1, emoji: '🔌', }, { label: client.config.Category2name, value: client.config.Category2, emoji: '⚠', }, { label: client.config.Category3name, value: client.config.Category3, emoji: '🎁', }, ]), );

however this:

.setDescription(<@!${interaction.user.id}> Created a ticket with issues regarding `${i.values[0]}``)

Puts the ID of the category, how would I get it to put the name of the category instead so I don't have to keep trying to locate the ID of the ticket just to find out what the ticket is regarding all the time?

Thanks in advance

[Aayush-683]

Hey there,
Could you explain what did u take as the variable i in the code?

[Aayush-683]

perhaps send the whole file here?

[crossfire151]

interactionCreate.js
`const { getPasteUrl, PrivateBinClient } = require('@agc93/privatebin');

module.exports = {
name: 'interactionCreate',
async execute(interaction, client) {
if (!interaction.isButton()) return;
if (interaction.customId == "open-ticket") {
if (client.guilds.cache.get(interaction.guildId).channels.cache.find(c => c.topic == interaction.user.id)) {
return interaction.reply({
content: 'You already have an open ticket!',
ephemeral: true
});
};

  interaction.guild.channels.create(`ticket-${interaction.user.username}`, {
    parent: client.config.parentOpened,
    topic: interaction.user.id,
    permissionOverwrites: [{
        id: interaction.user.id,
        allow: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
      },
      {
        id: client.config.roleSupport,
        allow: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
      },
      {
        id: interaction.guild.roles.everyone,
        deny: ['VIEW_CHANNEL'],
      },
    ],
    type: 'text',
  }).then(async c => {
    interaction.reply({
      content: `Ticket created! <#${c.id}>`,
      ephemeral: true
    });

    const embed = new client.discord.MessageEmbed()
      .setColor('6d6ee8')
      .setAuthor({name: `${interaction.user.username}'s Ticket`, iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
      .setDescription('Select the category of your ticket')
      .setFooter({text: `${client.user.tag}`, iconURL: client.user.displayAvatarURL()})
      .setTimestamp();

    const row = new client.discord.MessageActionRow()
      .addComponents(
        new client.discord.MessageSelectMenu()
        .setCustomId('category')
        .setPlaceholder('Select the category of the ticket')
        .addOptions([{
            label: "Tech Support",
            value: client.config.Category1,
            emoji: '🔌',
          },
          {
            label: "Report a user",
            value: client.config.Category2,
            emoji: '⚠',
          },
          {
            label:"Redeem a giveaway",
            value: client.config.Category3,
            emoji: '🎁',
          },
        ]),
      );

    msg = await c.send({
      content: `<@!${interaction.user.id}>`,
      embeds: [embed],
      components: [row]
    });

    const collector = msg.createMessageComponentCollector({
      componentType: 'SELECT_MENU',
      time: 20000 //20 seconds
    });

    collector.on('collect', i => {
      if (i.user.id === interaction.user.id) {
        if (msg.deletable) {
          msg.delete().then(async () => {
            const embed = new client.discord.MessageEmbed()
              .setColor('6d6ee8')
              .setAuthor({name: 'Ticket', iconURL: interaction.user.displayAvatarURL()})
              .setDescription(`<@!${interaction.user.id}> Created a ticket with issues regarding \`${i.values[0]}\`\``)
              .setFooter({text: `${client.user.tag}`, iconURL: client.user.displayAvatarURL()})
              .setTimestamp();

            const row = new client.discord.MessageActionRow()
              .addComponents(
                new client.discord.MessageButton()
                .setCustomId('close-ticket')
                .setLabel('close')
                .setEmoji('✖')
                .setStyle('DANGER'),
              );

            const opened = await c.send({
              content: `<@&${client.config.roleSupport}>`,
              embeds: [embed],
              components: [row]
            });

            opened.pin().then(() => {
              opened.channel.bulkDelete(1);
            });
          });
        };
      };
    });

    collector.on('end', collected => {
      if (collected.size < 1) {
        c.send(`No category selected. Closing the ticket...`).then(() => {
          setTimeout(() => {
            if (c.deletable) {
              c.delete();
            };
          }, 5000);
        });
      };
    });
  });
};

if (interaction.customId == "close-ticket") {
  const guild = client.guilds.cache.get(interaction.guildId);
  const chan = guild.channels.cache.get(interaction.channelId);

  const row = new client.discord.MessageActionRow()
    .addComponents(
      new client.discord.MessageButton()
      .setCustomId('confirm-close')
      .setLabel('Close')
      .setStyle('DANGER'),
      new client.discord.MessageButton()
      .setCustomId('no')
      .setLabel('Cancel')
      .setStyle('SECONDARY'),
    );

  const verif = await interaction.reply({
    content: 'Are you sure you want to close the ticket?',
    components: [row]
  });

  const collector = interaction.channel.createMessageComponentCollector({
    componentType: 'BUTTON',
    time: 10000
  });

  collector.on('collect', i => {
    if (i.customId == 'confirm-close') {
      interaction.editReply({
        content: `Ticket closed by <@!${interaction.user.id}>`,
        components: []
      });

      chan.edit({
          name: `closed-${chan.name}`,
          permissionOverwrites: [
            {
              id: client.users.cache.get(chan.topic),
              deny: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
            },
            {
              id: client.config.roleSupport,
              allow: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
            },
            {
              id: interaction.guild.roles.everyone,
              deny: ['VIEW_CHANNEL'],
            },
          ],
        })
        .then(async () => {
          const embed = new client.discord.MessageEmbed()
            .setColor('6d6ee8')
            .setAuthor({name: 'Ticket', iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
            .setDescription('```Ticket Summary```')
            .setFooter({text: `${client.user.tag}`, iconURL: client.user.displayAvatarURL()})
            .setTimestamp();

          const row = new client.discord.MessageActionRow()
            .addComponents(
              new client.discord.MessageButton()
              .setCustomId('delete-ticket')
              .setLabel('Delete')
              .setEmoji('🗑️')
              .setStyle('DANGER'),
            );

          chan.send({
            embeds: [embed],
            components: [row]
          });
        });

      collector.stop();
    };
    if (i.customId == 'no') {
      interaction.editReply({
        content: 'Aborting closure!',
        components: []
      });
      collector.stop();
    };
  });

  collector.on('end', (i) => {
    if (i.size < 1) {
      interaction.editReply({
        content: 'Aborting closure!',
        components: []
      });
    };
  });
};

if (interaction.customId == "delete-ticket") {
  const guild = client.guilds.cache.get(interaction.guildId);
  const chan = guild.channels.cache.get(interaction.channelId);

  interaction.reply({
    content: 'Saving Messages...'
  });

  chan.messages.fetch().then(async (messages) => {
    let a = messages.filter(m => m.author.bot !== true).map(m =>
      `${new Date(m.createdTimestamp).toLocaleString('en-EN')} - ${m.author.username}#${m.author.discriminator}: ${m.attachments.size > 0 ? m.attachments.first().proxyURL : m.content}`
    ).reverse().join('\n');
    if (a.length < 1) a = "Nothing"
    var paste = new PrivateBinClient("https://privatebin.net/");
    var result = await paste.uploadContent(a, {uploadFormat: 'markdown'})
        const embed = new client.discord.MessageEmbed()
          .setAuthor({name: 'Ticket Logs', iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
          .setDescription(`📰 Logs for ticket \`${chan.id}\` | created by <@!${chan.topic}> | closed by <@!${interaction.user.id}>\n\nLogs: [**Click here to see the logs**](${getPasteUrl(result)})`)
          .setColor('2f3136')
          .setFooter({text: "This log will be deleted in 24 hrs!"})
          .setTimestamp();

        const embed2 = new client.discord.MessageEmbed()
          .setAuthor({name: 'Ticket Logs', iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
          .setDescription(`📰 Logs for ticket \`${chan.id}\`: [**Click here to see the logs**](${getPasteUrl(result)})`)
          .setColor('2f3136')
          .setFooter({text: "This log will be deleted in 24 hrs!"})
          .setTimestamp();

        client.channels.cache.get(client.config.logsTicket).send({
          embeds: [embed]
        }).catch(() => console.log("Ticket log channel not found."));
        chan.send('Deleting channel...');

        setTimeout(() => {
          chan.delete();
        }, 5000);
      });
};

},
};
`

Only values I changed were the label: "Tech Support", label: "Report User", label: "Redeem a Giveaway", I haven't touched the i in the code, that's the default value.

[Aayush-683]

It shouldn't return the category id, it returns the value you have added in config.json respective of the category chosen