Define fine print on infrastructure management for P&S MVP 2.0

[Gman0909]

Context

@colliand and the P&S team have been working on refining the sales strategy for the P&S MVP 2.0. One of the aspects in need of further refinement is the "fine print" regarding what exactly 2i2c will require in order to manage billing and infrastructure when the the account is owned by a third party.

This is to avoid issues such as with Columbia University, where a lack of adequate privileges raised obstacles to our ability to manage and maintain their infrastructure.

What we need to do

Develop and document a set of customer-facing caveats that clearly illustrate what we need in order to maintain a customer's infrastructure, to be included in the language of a contract

Definition of Done

• The fine print and language has been signed off by @colliand and has been incorporated into our standard contracts