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How should I choose which contact method to use? #802

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khandelwal opened this issue May 15, 2015 · 0 comments
Open

How should I choose which contact method to use? #802

khandelwal opened this issue May 15, 2015 · 0 comments
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@khandelwal
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How should I choose which contact method to use if I "Have questions?"? On this page (https://open.foia.gov/contacts/united-states-international-boundary-and-water-com), there are two contacts listed --- but they have the same contact information. So the user first has to contend with a choice, and then it turns out the user didn't actually have a choice to begin with. This was also true on the other random agency I looked at: https://open.foia.gov/contacts/committee-for-purchase-from-people-who-are-blind-o/

Parent issue: #797

@khandelwal khandelwal added this to the Backlog milestone May 15, 2015
@khandelwal khandelwal changed the title Provide more guidance on the various contact methods How should I choose which contact method to use? May 15, 2015
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